You need an agent that you can get a hold of when you need them, keep you updated with the key details throughout the entire process, and most importantly a polished communicator that can speak to all parties of the transaction on your behalf in a way that is most advantageous for your best interest.
You need an agent that has a thorough understanding of the sales contract and paperwork, how the nuances of the paperwork effects the negotiation, how to manage your risk, and most importantly how to strategically position you to accomplish your goals.
You need an agent that has exceptional attention detail and follow through. Failing to dot an i or cross a t could result in missing out on your dream home, your home not selling, and so much more. Buying and selling real estate is a process that has legal deadlines with tangible consequences when key details are not executed.